top of page

COMMON QUERIES

  • Where can I receive my dental material order?
    It can be sent to the desired address, either to the actual dental practice or to another address.
  • How long does it take to deliver order?
    Delivering time depends on Shipping methods and Distance. contact with us for more details.
  • What are the shipping costs?
    The Standard Shipping Option is free for orders from 1000 $ .For orders below 500 $ the standard shipping costs are calculated based on the destination of the order and the weight of the package.
  • Why has my credit card not been accepted?
    - The credit card may have expired. Please ensure that the expiry date given has not expired. - The maximum purchase limit of the credit card may have been reached. In this case please check the card's status with the issuing bank. - Some of the data entered may be incorrect. In this case please ensure that all data has been entered correctly. - Credit card password error. Please check that the Visa or Mastercard security code has been entered correctly at the time of confirming your order. If you do not know the card security code, please check with your bank.
  • What do i do if my Equipment breaks down?
    Give us a call. We will check to see if your equipment is covered under warranty and we will assist you in every possible way.
  • What is your return policy?
    If the product you received is not working, you can return the product and get a full refund. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

You Asked, We Answered

bottom of page